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A BPO company (Business Process Outsourcing company) is a firm that handles specific business tasks or processes for other organizations. These tasks can include customer support, accounting, data entry, payroll, IT services, and more. By outsourcing these functions, businesses can save costs, focus on core operations, and access specialized expertise.

Managing a remote team can be a game-changer for your business, but it comes with its challenges—especially when it comes to time zones, communication, and keeping everyone aligned. These hurdles can lead to delays, confusion, and missed opportunities. That’s where 1Source BPO’s Remote Project Manager (RPM) makes all the difference. With the right RPM in place, you’ll have someone to bridge the gap,...

Outsourcing means hiring an external company to handle specific tasks or services, regardless of where that company is located. It focuses on transferring work to experts to improve efficiency and reduce costs. Offshoring, on the other hand, specifically involves moving work to another country to take advantage of lower labor costs.